![]() ![]() Select Update, and you will find the available update version of iTunes. If you can’t upgrade the system, then go to the App Store. You can find your song in the Apple Music app. If you have updated to the latest macOS Big Sur, then iTunes will not be available. Update to the Latest Version of iTunes on Mac If you find it works, then you can turn off the security software before playing the iTunes music. Turn it off temporarily, then open iTunes to check whether the song is still in grey or not. Sometimes, third-party security software will identify iTunes as untrust services and block it from using the network. Second: Press the Firewall Options > Add Application, pick Music app / iTunes (if you hasn’t updated to macOS Catalina). Click Security & Privacy > Firewall tab, then select Lock icon on the bottom, enter the username and password. And the System Preferences window will present. If not, tick them and press the OK button on the bottom.Īdd Apple Music/iTunes to the Whitelist of Firewall on Macįirst: Click the Apple icon on the left of the menu bar. ![]() Second: Press Change settings, scroll down to find whether the 2 checkboxes of iTunes are all selected. ![]() ![]() On the left sidebar of the window, select Allow an app or feature through Window Defender Firewall. Make sure the iTunes is in the whitelist of the firewall, so that iTunes is allowed to connect to the Internet.Īdd iTunes to the Whitelist of Firewall on PCįirst: Click the magnifier icon on the menu bar, type firewall and select Windows Defender Firewall. So, check for the latest version or click the link below to do it. Generally, the new version of the operating system will fix the issue inside the old one. Update to the Latest Version of Your Operating System If this issue happens accidentally, try to restart your desktop, which will fix many errors. Fix the Problems in Your Operating System Search artist in Apple Music to find if there is new version of the song Click Sync Library, then choose the OK button to settle the change. Launch Apple Music, select Music > Preference on the top of the screen. (if you don’t find it, make sure you have signed in to your account in iTunes) And click the OK button. On the General tab, click the checkbox of iCloud Music Library. If you forget it, you have to remove and reinstall Apple Music on your device. Second, enter the passcode you set before. Scroll down to select Restrictions > Content Restrictions. It is the easiest way to turn off the restriction, just delete the Apple Music and install it back.įirst, open the Apple Music app, click the three dot icon on the top right of the screen. Turn off Explicit Restriction on Android device Touch Screen Time > Content & Privacy Restrictions, tap the button on the right of Content & Privacy Restrictions. Unlock your iPhone, open the Settings app. Turn off Explicit Restriction on iOS device If you have found the sign saying “This item can’t be played because it contains explicit content”, then you should turn off explicit restriction. If all the songs greyed out, you can check System Status. Check Status of Apple Music (skip this, if you can play most songs) Let’s see what we can do to tackle the problems. Check the Apple MusicĪpple Music songs also show on iTunes, so maybe the grey out songs do not come from iTunes but Apple Music. Remember to contact the network provider for help, if this method can’t help you. You can change another VPN or turn it off to see if the network is alright. VPN crashes would stop you from connecting to the Internet, when you are using a VPN. Restart Your Router and Modemsĭon’t know how to restart them? Read this. If your network is working, and you are not an Apple Music subscriber, turn to Method 3. If your network is working, and you are an Apple Music subscriber, you can try to play the music on your smartphone.Īnd if you can play the Apple Music song on your phone, go to Method 2. If your network is not working, go to Method 1.Ģ. Check whether your network is working, go to any website on a browser. Answer this question below and go to the corresponding method that fits for you.ġ. ![]()
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